Organisational Development

A successful Strategic Manager in Retail and Further Education, with a wealth of experience in Strategic Leadership and Operational Management. Experience includes managing multi locations and possessing extensive experience in Quality Management and Business Process Optimisation and been a member of Governance and Boards.

Working knowledge of both the Public and Private Sector, ensuring all contractual and financial targets are achieved by driving continuous business improvements. Since 1996, I have gained a wealth of experience on the project, people and process management. My roles over the past 20 years have comprised of many different aspects of training and development, but the key area of responsibility has been driving continuous performance improvements through the businesses I have worked for.

Within my Quality roles, I have managed the curriculum teams, awarding organisations and the management Information teams, being responsible for Observation, Teaching, Learning and Assessment processes and challenging and scrutinising data and performance.